Book early and save $50 on drive test package with 1 hour lesson.*

General Policies and Procedures

By making a purchase or booking with us the client agrees to our terms and conditions and all policies and procedures.

The Students / Clients are requested to provide and carry their Learner Permit/Overseas Licence (Original) while learning to drive.

Bookings are only confirmed after receiving the payment.
The student must produce the appropriate Learner permit or other licenses before the commencement of every driving lesson and must always be in the student’s possession during the learning/teaching process.
The students/clients should provide their full address, contact mobile number and their email address for records purpose to the booking office or Instructors and fill in the enrolment form.
The lesson time starts once the instructor has arrived at the clients address or at the designated appointment time. In case the student turns up late that will be counted towards the lesson time.
It is learners responsibility to advise the school or the instructor in case he/she is having any (prescribed or not) medication that might affect the driving.
All mobile phones should be turned off during the driving lesson or should be in silent mode.
Students must advise as early as possible if there is anything, which may impair their ability to learn in order that steps may be taken to overcome them. This could include difficulties in reading/writing or understanding English, colour blindness, sight or hearing impairment.
Skills will be assessed in a variety of ways, depending on the experience level and depth of learning. They are explained by the instructor and will be valid, reliable, fair, and flexible. Assessments will be done through observation, question, and answer and through assignments which will be helpful for identifying areas of strength and areas of improvement.
Students will be assessed by also testing them in challenging situations in order to make them confident in their driving skills and attempt the driving test successfully.
Lessons are built up as per the ability, knowledge and driving experience of the learner driver and not as per individual preferences.
Lessons will start and finish at the agreed booking location i.e. home address. Any alteration to pick up/drop off locations are not allowed and need to be agreed/approved by the driving instructor.
Safety cameras are used for personal security and in No ways or Any Authority can demand the instructor to provide safety camera footage (Where Dash/ Security Camera installed in instructors car)
Instructors are not held liable for any liability for providing their service. Any misunderstanding or communication issues will be resolved with careful investigation.
Damaging the instructors car by any means will not be tolerated and learner driver is responsible to pay the repair cost or insurance excess amount. Learner drivers must obey all instructions given to them.

At no time we accept any rude, abusive or aggressive behaviour from the learner driver/clients towards our Driving Instructors/Staff. Any such behaviour will result in termination of the lessons/test/or future lesson package without any refunds being made.

All packages are non-refundable (no change of mind) and must be used within three months of purchase. Packages to be used from Mon- Friday (8am -5pm) only and cannot be substituted for Night Lessons/Freeway/Weekend Driving Lessons. Saturday/Sunday PH Lessons are $75 per Hour.
The Packages purchased are non-refundable.
Any cancellation/rescheduling of lessons will need a 48 hour notice and 72 hour notice for the Drive Tests. Cancellation Charges apply. Deposit amount not refundable.

Refunds Policy

All Drive Test/ Driving Lesson packages are non refundable and non transferable. No change of mind allowed, please do make a purchase only if you are committed to learning.

Disclaimers

All drivers are responsible for their own actions and safety

While driving instructors strive to provide quality driver training and conduct assessments to required standards we must remember that all drivers are responsible for their own actions and decisions. No assurances are implied or given that drivers will remain collision free upon completion of any driver training or assessment program.

We also remind every client that it is the responsibility of all drivers to notify Department of Transport regarding any changes or medical concerns that may effect driving ability.

Road law interpretations and advise

Please note that all descriptions and explanations of Road Laws and Road Rules are our interpretation only and are not to be considered as binding legal advice. Full legal wording and details can be found by referring to the Road Rules and Road Safety (Drivers) Regulations 2019 and at the VicRoads website.

Accident Policy

Being a learner driver does not take away your responsibility from the road rules and road safety.
While driving instructors strive to provide quality driver training and conduct assessments to required standards, we must remember that all drivers are responsible for their own actions and decisions. No assurances are implied or given that drivers will remain collision free upon completion of any driver training or assessment program.
We also remind every client that it is the responsibility of all drivers to notify Department of Transport regarding any changes or medical concerns that may effect driving ability.
All drivers while taking driving lessons/drive test do take the responsibility of not being under the influence of alcohol/drugs or be fatigued.
Although extreme care is taken and our instructors are well experienced to take control over challenging situations, there is no guarantee that accidents may not happen in any unforeseen circumstances.
In case of any accident the Learner Driver, if at fault will need to pay the excess for the insurance claim.
Excess need to be paid within 10 days of the days of accident even if the matter is still under investigation and no liability has been established.
In case the insurance investigations find the Learner Driver not to be at fault and excess is not applicable then the learner driver will be reimbursed for the payment made.
There will be extra excess for any drivers under the age of 25 years,
Excess amount may vary from year to year depending on the insurance policy structure.

Cancellation Policy (No Show)

We understand that there will be a need to cancel or alter driving appointments from time to time.
Please make all driving lesson cancellations and alterations by calling us or leaving a text message.
Please give us as much notice as possible. 48 or even 24 hours notice will allow us to contact other clients and offer them the vacated time.
At least 48 hours notice must be given to avoid a cancellation fee.
· Lessons cancelled less than 48 hours notice – 50% of scheduled lesson fee applies
· Lessons cancelled less than 24 hours notice or not attended – 100% of scheduled lesson fee applies.
· Drive Test rescheduling needs at least 72 hours of notice. Any cancelations/rescheduling done under 72 hours notice - 100 % of scheduled fee applies.
· No show - 100% of scheduled lesson/test fee applies.
Cancellation fees are payable prior to the commencement of any further lessons.

Demerit Points/Fines

Learner Driver is responsible for any fines/demerit points while driving the instructors vehicle.
Although extreme care is taken while learners are doing the driving lessons and they are being informed immediately in case they overspeed, there is no guarantee that they won't get a speeding/red light or other fines.
We do keep a record of all the lessons (date/time) and when identified the fine will be transferred to the learner and the learner will be liable for the fine/demerit points.
Learner drivers are responsible of showing safe driving behaviour at all times which do include maintaining safe speed and obeying other road rules.
Learner Driver is responsible for all fines/demerit points while doing the Driving Test/Driving Lessons.

Privacy Policy

Super driving school website is owned by Super Driving School, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Super driving school, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Super driving school website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via ranjit@superdrivingschool.com.au.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Terms and Conditions

Welcome to Super driving school!

These terms and conditions outline the rules and regulations for the use of Super Driving School's Website, located at https://www.superdrivingschool.com.au.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Super driving school if you do not agree to take all of the terms and conditions stated on this page.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Super driving school, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Super Driving School and/or its licensors own the intellectual property rights for all material on Super driving school. All intellectual property rights are reserved. You may access this from Super driving school for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Copy or republish material from Super driving school
Sell, rent, or sub-license material from Super driving school
Reproduce, duplicate or copy material from Super driving school
Redistribute content from Super driving school

This Agreement shall begin on the date hereof.

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Super Driving School does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Super Driving School, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Super Driving School shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Super Driving School reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Super Driving School a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content:

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Super Driving School; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Super Driving School. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Super Driving School's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.